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Embark on a unique journey that blends history, culture, and breathtaking landscapes. Throughout this experience, you will discover UNESCO World Heritage landmarks, savor traditional flavors that reflect the richness of each region, and enjoy magical evenings in places filled with art and charm. Each day invites you to explore corners steeped in history, enjoy sceneries that have inspired generations, and immerse yourself in the authentic essence of every destination..
DAY 01 BARCELONA
Arrival at Barcelona International Airport. We will take a brief panoramic tour of the city, to get to know the Basilica of the Sagrada Familia, designed by the Spanish/Catalan architect Antoni Gaudí, whose work on the building is a UNESCO World Heritage Site, and other wonders of Barcelona. Reception and transfer to the hotel. Accommodation.
Optional excursion
Barcelona by Night with Typical Tapas Dinner
We will head to the center of Barcelona to take a detailed guided tour through the famous streets of the Gothic Quarter, letting yourself be enchanted by its unmatched architecture, we will visit the Plaza del Rey, which dates back to the time of the Roman foundation of Barcelona, we will also stroll along the pedestrian street of Bisbe that connects the Cathedral with the Plaza de Sant Jaume. Then we head to a delicious tasting of typical tapas and pinchos of Spanish cuisine.
DAY 02 BARCELONA – ZARAGOZA – MADRID
Breakfast, Departure to Zaragoza, where we make a brief stop to admire the oldest Marian Temple of Christianity, the Basilica of Our Lady of the Pillar, which is part of the huge square of the same name. Accommodation.
Optional excursion
Dinner in a typical Spanish restaurant with flamenco show
Visiting Spain and not trying typical food such as tapas, and without having seen the famous flamenco live. Therefore, come and enjoy one of the best restaurants with typical dinner and flamenco show in Madrid.
DAY 03 MADRID
Breakfast. We begin with a brief panoramic tour of the city of Madrid, one of the liveliest cities in all of Europe, where we will tour the most important sites such as Plaza España, Gran Vía, Fuente de la Cibeles, Puerta de Alcalá, the famous bullring Las Ventas, etc. Then, continuing through the modern area, we will end in the Madrid of the Austrias. Charms such as Plaza Mayor and Plaza de Oriente will give a splendid end to this tour through the capital of Spain. Free afternoon to enjoy some optional excursion. Accommodation.
Optional excursion:
Imperial City of Toledo including admission to the Primate Cathedral of Spain
We will appreciate the legacy of the three cultures: Arab, Jewish and Christian, which knew how to live together in harmony. Included is the guided entrance to one of the architectural jewels of the Gothic style; the imposing Primate Cathedral of Spain, being the most important temple of the Catholic Church of Spain consecrated to the Virgin Mary in her Assumption.
Includes the entrance tickets to the Primate Cathedral of Spain
DAY 04 MADRID – BURGOS – BORDEAUX
Breakfast. Departure early in the morning. We will travel towards the north of Spain passing through the regions of the Basque Country, on the way we will make a panoramic view of the city of Burgos, autonomous province belonging to the community of Castilla y León, highlighting its intact medieval architecture and featuring recognized places such as the Cathedral of Santa María, of French Gothic style, whose main doors are flanked by ornate bell towers. We will continue towards the French border, crossing through the wine region of France towards Bordeaux, capital of the Nouvelle Aquitaine region, port city on the Garonne River, our panoramic tour will begin at Place de la Bourse, we will continue through the Fountain of the Three Graces, its Parliament and the Miroir d’Eau, the largest reflecting fountain in the world. Accommodation.
DAY 05 BORDEAUX – PARIS
Breakfast, departure towards the city of Paris, making on the way a brief stop in Blois, the old and historic city of France, where we can appreciate the emblematic Château de Blois declared a World Heritage Site by UNESCO. The city is considered one of the most important in the region being inhabited throughout its history by seven kings and eleven queens. After the free time in Blois we continue until Paris, known as the “City of Light”. Accommodation.
Optional excursion
Romantic Paris
We will start this spectacular night with a trip along the Seine River on one of the most romantic cruises in the world, discovering majestic Parisian monuments such as Pont de l'Alma, Musée d'Orsay and the Louvre Museum. This magical romantic night ends in the picturesque Latin Quarter (Quartier Latin), one of the most emblematic and vibrant neighborhoods of this city, not only for its vast history but also for its lively nightlife that satisfies all tastes.
DAY 06 PARIS
Breakfast. Departure to take our brief panoramic tour and tour the “City of Love” visiting its most emblematic places, crossing the Avenue des Champs-Élysées, Place de la Concorde, Arc de Triomphe, National Assembly, Opera, Louvre Museum, Les Invalides, Champ de Mars, Eiffel Tower, etc. Ending in a unique experience “The Perfume Museum” where you immerse your senses in the environment of stills, essences, old photographs and films, both archive and recent, reviewing the different eras of perfume making and testifying to the evolution of the craft over the last 100 years. Learn how these men cultivate, collect, select, blend and bottle those precious juices. Accommodation.
Optional excursion
Walk through Montmartre and visit to the Palace of Versailles
Montmartre is one of the most emblematic neighborhoods of the city of Paris. A neighborhood connected both with the Christian religion and with the fine arts. Here we will have free time to stroll and enjoy the famous views of Paris.
Built in the 17th century as the residence of the King of France, Louis XIV, known as the Sun King, the Palace of Versailles is one of the most visited tourist sites in the world. For its majestic splendor, the exceptional beauty of the whole environment formed by buildings full of works of art and gardens that are a masterpiece in themselves, the Palace of Versailles complex was included in the UNESCO World Heritage List. The visit includes a walk inside the Grand Palace.
DAY 07 PARIS
Breakfast. Free day to carry out personal activities or have the possibility of taking an optional excursion. Accommodation.
Optional excursion
City of Bruges
The Belgian city of Bruges is one of the pearls of European architecture. The historic center preserving fabulous 12th-century buildings that beautify the banks of the numerous canals is included in the UNESCO World Heritage List. We will visit the Market Square, its narrow medieval streets, its amazing Belfry and much more. We recommend in your free time visiting the Basilica of the Holy Blood where the venerated blood of Christ is kept. Bruges remains famous for its textiles, for exquisite chocolate and of course for delicious Belgian beer with more than 1500 different varieties. After the visit we return to the hotel in Paris.
DAY 08 PARIS – LUCERNE – ZURICH
Breakfast. Early in the morning departure to reach Zurich. We will make a brief panoramic visit in Lucerne to enjoy its well-preserved medieval architecture, its covered and open bridges as well as its beautiful churches. Then we continue to Zurich, the largest city in Switzerland. Accommodation.
DAY 09 ZURICH – VENICE
Breakfast. We will take the road towards the border of Switzerland with Italy until we reach Venice. Accommodation.
Optional excursion
Mount Titlis
Get ready to discover one of the main mountain areas of Europe belonging to the Uri Alps, in a unique natural environment, a true Alpine spectacle. Here engineering and nature merge, to access this imposing mountain with more than 3,280 m high, with the first rotating cable car of 360º, the Rotatory Air, which will allow you to appreciate the majesty of the Alpine landscape in its entirety, undoubtedly a privileged place. You can walk more than 150 m through ice in its glacier cave or walk on the only suspension bridge in the world, a glacier park that will give you a unique experience. And how about drinking a delicious Swiss hot chocolate at more than 3,000 meters high.
DAY 10 VENICE – ROME
Breakfast. We will be amazed by the city of 118 islands and its more than 400 bridges, whose characteristics make it unique and exclusive, cataloged as a UNESCO World Heritage Site, you will tour the Bridge of Sighs and St. Mark’s Square, with its incomparable scenery where the Basilica stands out, jewel of architecture. Free time. We continue our journey towards Rome. Accommodation.
Optional excursion
Gondola Ride
Immerse yourself in Venetian life, enjoy the incomparable architecture listening to the typical sounds of the Venetian “streets” through a gondola.
DAY 11 ROME
Breakfast. We will take a brief panoramic tour of the city that ends in front of the border wall of the smallest but perhaps most powerful country in the world, The Vatican, governed by the Pope of the Catholic Church. Accommodation.
Optional excursion
This visit will take us through the greatness of the Vatican Museums (with preferential entry) until we reach the Sistine Chapel, offering you as a plus access to St. Peter’s Basilica from inside the Vatican saving you the endless lines. With immense feeling, you will admire Michelangelo’s two moments: the Ceiling (at 33 years old) and the Last Judgment (already at 60 years old). And respecting the rigorous silence, you will simply let yourself go. Continue to St. Peter’s Basilica, where only by being inside you will understand its grandeur. Michelangelo will welcome you, in this case as a sculptor, with the Pietà. The great master Bernini and his famous Baldachin at the High Altar will also be present, protected by Michelangelo’s masterpiece, now as an architect, the enormous Dome of the Basilica.
Optional excursion
Enjoy the splendor of the Eternal City with its mosaic of buildings, squares and fountains built over the last 2000 years. Make your wish at the foot of the Trevi Fountain, admire the unique and unmatched architecture of the epic Pantheon of Rome and of course we will make a spectacular stop at the monumental Roman Colosseum where you can take spectacular photos.
This visit does not include entrance tickets to the Colosseum
DAY 12 ROME
Breakfast. Free day to carry out personal activities or have the possibility of taking an optional excursion. Accommodation.
Optional excursion
Naples and Pompeii. (Winter Option January 01 – April 15 / October 15 – December 31)
We will go to the city of Naples where we will have a panoramic visit. During this visit we will see the historic center of the city that is included in the UNESCO Cultural Heritage List. The main sites are Piazza del Plebiscito, The Royal Palace, The Egg Castle and others. Afterwards we will visit the ruins of Pompeii, the ancient city buried after the eruption of Mount Vesuvius with its streets, workshops and houses preserved as they functioned two thousand years ago. This excursion will take the whole day. At the end we will return to the hotel in Rome.
This optional includes lunch.
Optional excursion
The Island of Capri with boat ride. (Summer Option April 16 – October 14)
We head towards the port of Naples and continue towards the island of Capri by boat. In the island of Capri, the preferred place from Roman Emperors until today by celebrities and artists to vacation, we will take a boat ride around the beautiful island, that if the tide allows we will appreciate the majestic grotto, enjoying the unique tones of the incredible Tyrrhenian Sea, we will go to have lunch with one of the best views of the Island, then after tasting the typical limoncello di Capri we will stroll through the Piazza Umberto Ia which is the most famous square of the island, continuing through the alleys where we will keep appreciating the spectacular views of the island and we will have free time to enjoy the afternoon or if you wish to dive into that beautiful Tyrrhenian Sea if time allows. Then return to Naples by boat and transfer to the hotel in Rome.
This optional does not include lunch.
DAY 13 ROME – FLORENCE
Breakfast. Then departure towards Florence, a city in the center of Italy and capital of the Tuscany region. Walking tour through this unmatched city where art will surprise you at every step. We will tour Piazza San Marco, passing in front of the Academy Gallery and arriving at the Straw Market. We will contemplate the combination of beautiful marbles on the façade of the Cathedral of Santa Maria del Fiore and its unmistakable Giotto’s Bell Tower. We will also enjoy the Baptistery and its famous Gates of Paradise. We will look at the well-known Ponte Vecchio and arrive at Piazza Santa Croce to admire the Franciscan Basilica of the same name. Accommodation.
DAY 14 FLORENCE – PISA – NICE
Breakfast and departure towards Pisa. This city is always identified by its famous Leaning Tower, accompanied by the beautiful architectural complex composed of the Cathedral and Baptistery. Then we will continue en route to reach the French city of Nice, capital of the Côte d’Azur with its beautiful Mediterranean nature. Accommodation.
Optional excursion
Monaco
Officially the Principality of Monaco is a sovereign city-state on the French Riviera. It borders France to the north, east and west, and the Mediterranean Sea to the south. We will see the Opera and the famous Monte Carlo Casino where elegance, architecture and lighting come together to form a unique environment recognized as one of the most expensive places in the world. Fasten your seatbelt because you will travel part of the Formula One circuit, see the award area where the well-known driver Checo Pérez obtained said award.
DAY 15 NICE – BARCELONA
Breakfast. Departure towards Spain crossing the regions of Provence, the Alps, the Côte d’Azur and Occitania, arriving in Barcelona, the cosmopolitan capital of the Catalonia region, recognized for its art and architecture. We will take a brief panoramic tour of the city to get to know the Basilica of the Sagrada Familia, designed by the architect Antoni Gaudí, included in the UNESCO World Heritage List. Accommodation.
Optional excursion
Poble Espanyol and Gothic Quarter
The Poble Espanyol, a true open-air museum, was built for the 1929 Barcelona International Exposition and consists of 117 buildings, streets and squares that still attract interest today. Here we will see examples of traditional structures from the different regions of Spain, we will visit interesting craft workshops. Afterwards we will search for mysteries of the city in the streets of the Gothic Quarter. In fact, the Gothic Quarter is the modern name of the historic center of the city which in turn comprises several neighborhoods, including the old Monte Táber, the crossing of the two main streets of the Roman city predecessor of today’s Barcelona.
DAY 16 BARCELONA
Breakfast. At the indicated time, transfer to the airport to take the flight to City.
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If, due to force majeure or unforeseeable events (including, but not limited to, political or economic unrest or instability affecting security, natural disasters, etc.), deficiencies arise in bookings, confirmations, and/or the execution of any travel or services contracted through MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, for circumstances that are not foreseeable or solvable by MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, or if it is even impossible to perform some of the agreed services, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC shall be excluded from any legal liability arising from such deficiencies or non-performance.
Links to Other Websites
The Website www.fenixia.ec may contain links to other websites not managed by us, included for reference purposes only. MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC do not exercise any control over such websites and are not responsible for their content.
The inclusion of links to other websites does not imply that MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC promote, endorse, guarantee, or recommend them. Such links are offered solely as informational references, without any assessment of their content, owners, services, or products.
Applicable Law and Jurisdiction
Users voluntarily waive their jurisdiction and venue and agree to submit any dispute arising from or related to their relationship with MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC to resolution by an Arbitration Tribunal in the Province of Pichincha.
Refunds
No service purchased through any sales channel of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC is eligible for a refund.
Customer/Traveler Responsibilities
It is the responsibility of the customer or traveler to stay informed about: changes in flight schedules, immigration policies or requirements for each destination, vaccines, and any other details related to their trip purchased through any sales channel of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC.
Privacy Policy
www.fenixia.ec (hereinafter “MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC” or “we”) value our users and are committed to protecting their privacy. In furtherance of this commitment, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC have developed this Privacy Policy (the “Privacy Policy” or “Policy”), which describes our policies and practices regarding the collection, use, and disclosure of personal information.
By visiting, using, and/or registering on this website (the “Website”), you, as a user (“you”), accept the practices described below. This Policy contains the privacy practices of the Website operated by MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, in compliance with Ecuador’s Electronic Commerce Law, Electronic Signatures and Data Messages Law, and related regulations (hereinafter, “LPDP”).
Information Collected
MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC receive and store any information that users provide while browsing our Website, using our online services, providing information by phone through our customer service center, participating in promotions and offers, registering as a user, communicating via email, posting information in forums, chat groups, or comments through which you interact on the Website, using our mobile and tablet application (the “Application”), or otherwise when contracting any product or service with us.
The collected information (the “Personal Information”) includes, among other things: first and last name, postal address, nationality, phone number, tax identification number, email address, and, if you make a reservation through our Website or the Application, your credit card information (such as credit card number, cardholder name, and expiration date). We may also request information about loyalty and frequent traveler programs.
You may choose not to provide certain information; however, certain information is generally required in order to purchase and carry out transactions on our Website or the Application. If you choose not to provide certain information, you will not be able to contract with us.
If you make a reservation on behalf of a third party, you must obtain that third party’s consent before providing their Personal Information.
Additionally, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may record or monitor calls made to our customer service center for quality control and staff training purposes. Call recordings will be retained for as long as reasonably necessary and then deleted at the sole discretion of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC.
Other Information Collected
To the extent permitted by law, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may obtain Personal Information about you and add it to the Personal Information you provide, from affiliated entities, business partners, and other independent third-party sources—such as public databases, information collected during a phone conversation with our customer service center, and/or through interactive applications.
Please note that all information we collect about you may be combined with your Personal Information to help us tailor communications to your needs and develop new products or services that may be of interest to you. Any Personal Information obtained by MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC through the means described herein will be handled in accordance with this Privacy Policy. As stated below, this Policy does not cover the practices of third parties from whom we receive information.
Authorization to Register and Process Personal Information
By visiting, using, and/or registering on the Website and/or the Application of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, you expressly authorize MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC to register and process your Personal Information for, among other purposes: carrying out the transactions you initiate; offering products and services; sending confirmations and updates about your trip; invoice processing; answering your questions and comments; contacting you for customer service purposes; conducting surveys, statistics, or analyses regarding consumption habits or preferences; and notifying you by email about special offers and travel-related products and services that may be of interest to you unless you choose otherwise (see the “Opt-Out” policy below).
We use credit card information (such as cardholder name, credit card number, and expiration date) solely to complete the travel bookings you make through our Website and/or the Application, including sending your data to the final service providers to manage your bookings and/or purchase requests.
You may also choose for MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC to remember certain credit card and billing details, which will automatically appear when you access the Website and/or Application.
When collecting Personal Information for advertising or direct sales and similar activities in Ecuador, FENIXIA will process it in accordance with Article 9 of the LPDP and Article 49 of the regulations to the Organic Communication Law.
Storage and Transfer of Personal Information. Consent
All Personal Information is collected and stored on servers physically located in the United States. MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may relocate these servers to another country in the future and may store Personal Information in the United States or other countries for backup purposes.
You provide your unequivocal consent for MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC to transfer your data to any country worldwide. By submitting Personal Information on the Website and/or the Application, you freely and informedly authorize and consent that, in Ecuador and in accordance with the LPDP and this Privacy Policy, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may collect, use, and store your Personal Information to: (i) provide the products and services you request; and (ii) send you relevant personalized information—including, but not limited to, the promotion of products and services.
In the event of a transfer of personal data, the recipient of the personal data will assume the same obligations applicable to the controller transferring the personal data.
Safeguarding and Confidentiality of Personal Information
Personal Information will be processed with the legally required level of protection to ensure its security and prevent alteration, loss, unauthorized processing, or unauthorized access.
MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC safeguard your Personal Information in accordance with the security and confidentiality standards and procedures required in Ecuador under Article 9 of the LPDP, Article 4 of the National Public Data Registry System Law, and related regulations.
MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC do not transmit, disclose, or provide the collected Personal Information to third parties other than the owner of such Personal Information and/or the third parties described in this Policy. The Website and/or the Application take reasonable measures to protect users’ Personal Information.
Access to Personal Information by Third Parties
You provide your unequivocal consent for MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC to share relevant Personal Information with providers to manage your reservations and/or purchase requests, such as airlines, hotels, car rental companies, wholesalers, and other providers of products and services you contract through our Website and/or our Application.
We may also share your Personal Information with providers that deliver services to MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, including credit card processors, business analytics, customer service, marketing, and fraud prevention. We may authorize service providers to collect Personal Information on our behalf as needed to operate certain elements of our Website and/or our Application or to facilitate the delivery of online advertising tailored to your interests.
Additionally, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may share Personal Information with business partners with whom we may jointly offer products or services. Such providers and business partners are subject to confidentiality agreements that prohibit unauthorized use or disclosure of Personal Information.
MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may also share Personal Information to comply with applicable regulations and cooperate with competent authorities. Finally, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may share Personal Information with companies within its corporate group. Third-party access to personal information will be governed by the opt-out policy described below.
Organic Law on Data Protection
In order to comply with Ecuador’s Organic Law on Personal Data Protection and other applicable regulations, you accept our Privacy Policy by clicking the “Search” button when requesting one of our services through our web portal.
If you have questions about the protection of your data and/or wish to request access to our policy and/or exercise any of your recognized rights, you may contact us through any digital channel or by email at it@universaldeviajes.com.
Opt-Out Policy
When you carry out transactions or register as a user with MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, you will be given an option regarding whether you wish to receive promotional newsletters, messages, or email alerts about offers. You may change your choices at any time through the email settings on the MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC website.
Each promotional email we send will also provide you with the opportunity to unsubscribe. In Ecuador, this is in accordance with Article 50 of the LPDP.
Rights of Access, Deletion, Rectification, and Objection
Users who are owners of Personal Information have the right to access, delete/cancel, and update their Personal Information, as well as to object to its processing and to be informed of any transfers made, free of charge at intervals not less than six months, unless a legitimate interest is proven, as established by the LPDP.
Users guarantee and are responsible for the truthfulness, accuracy, validity, and authenticity of the Personal Information provided and agree to keep it duly updated.
These rights may be exercised in writing by submitting the corresponding request by email to: it@universaldeviajes.com. Your request must include: your full name and, if applicable, proof of legal representation; a simple copy of your national identity document; your email address and postal address for notifications; a contact phone number; and a clear and precise description of the personal data with respect to which you wish to exercise the right of access, rectification, or deletion/cancellation, as well as documents supporting the requested change.
Once the above requirements have been met, and whenever it is appropriate to grant the request, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC will inform you whether it has granted the request or denied it.
You may also access, update, and correct your registration information at any time by accessing “My Profile” on www.fenixia.ec.
Use of the Website
Please note that when you access the Website of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, we automatically receive information about you and your computer. For example, we receive information from cookies and web beacons regarding your browser and operating system, the internet pages you have visited, the links you have viewed, your computer’s IP address, and the website you visited before entering our Website. We use the collected information primarily to improve your user experience and improve our service.
At all times, you may choose not to receive cookies by enabling your web browser to reject cookies or to notify you before accepting them. Please note that by refusing cookies you may not be able to access many travel services and planning tools offered on this Website. To facilitate transactions on our Website, you may choose for MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC to store information about your credit cards.
“Cookies” are text files that are automatically downloaded and stored on your computer’s hard drive when you browse a specific website or internet portal. Cookies allow certain data about your internet activity to be stored. Cookies are used to understand the interests, behavior, and demographics of those who visit or use our Website, to better understand needs and interests and provide better service or related information. We also use cookie-based information to analyze visited pages and searches, improve our commercial and promotional initiatives, display advertising or promotions and relevant banners, customize content, presentation, and services.
“Web beacons” are images that may appear embedded in web pages and websites and serve a purpose similar to cookies. Additionally, a web beacon is used to measure traffic patterns from one page to another in order to optimize traffic flow through the Website.
Password Protection and Access
When registering at www.fenixia.ec, MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC require you to choose a user ID and password (i.e., access to a personal account within the Website). MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC also allow you to access www.fenixia.ec through two-factor authentication.
If you lose control of your account or password, you may lose control of your Personal Information and may be subject to legally valid transactions carried out in your name. Therefore, if your password is compromised for any reason, you must immediately: (i) change it by updating your registration information, and (ii) contact us.
External Links
This Website may contain links to other websites that have their own privacy and confidentiality policies. We recommend that if you visit those websites, you carefully review their practices and confidentiality policies, since this Privacy Policy does not cover the practices or policies of third parties, including those that may disclose and/or share information with MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC.
Public Information
Please note that when you post information in a public area of this Website (including, without limitation: posts, chat groups, electronic photo albums, and comments about products and services), you make it available to other members, Website users, and the general public, which is outside the control of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC. Please keep this in mind and be careful about the information you choose to disclose.
Data Controller
The data controller/database owner is: MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC.
Changes
MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC may modify this Privacy Policy in the future. Any change in how FENIXIA uses Personal Information will be reflected in future versions of this Privacy Policy and published on this page. You are advised to review the Privacy Policy periodically.
Contact
If you have questions about this Privacy Policy, the practices of MAYORISTA UNIVERSAL DE VIAJES and FENIXIA.EC, or your transactions on www.fenixia.ec, you may contact us at:operaciones@universaldeviajes.com; it@universaldeviajes.com
MAYORISTA UNIVERSAL DE VIAJES provides coverage for customers in Ecuador.FENIXIA.EC provides coverage for customers worldwide.